How to Use My Pass

Alta Ski Area

If you don’t have your Mountain Collective physical pass, bring your Mountain Collective purchase confirmation email that lists your MCP ID and a photo ID to any ticket window. Additional questions, please call the number below.

Parking reservations are required Friday – Sunday and holidays at Alta. Click here to learn more.

Arapahoe Basin

If you don’t have your Mountain Collective physical pass, and/or you would like to purchase 50%-off lift tickets, bring your Mountain Collective purchase confirmation email that lists your MCP ID and a photo ID to one of our outside ticket windows between 8:00 a.m. and 4:00 p.m. daily.

Updated Operations Info

Aspen Snowmass

Mountain Collective Passholders are required to make reservations for the free days that are included with their Mountain Collective pass. Reservations can be made online at any time prior to 9am on the day that you plan to ski, so long as spots are still available, and must be modified or cancelled online by that time. Click the reservation link for full instructions.

Note: Please email contactus@aspensnowmass.com or call the phone # listed below for any incorrect charges or discrepancies on your pass usage.

Banff Sunshine

If you received a SkiBig3/Mountain Collective pass via post, you can go directly to the chairlift with your pass. Otherwise, please present your pass confirmation with barcode and photo ID at the SkiBig3 Adventure Hub at 114 Banff Ave. or any ticket window in-resort. Reservations are NOT required.

Big Sky Resort

Mountain Collective passholders are required to make a reservation to use their 2 (or 3) days at Big Sky Resort that are included with their Mountain Collective pass. Dates may reach capacity, so making reservations in advance is encouraged. Mountain Collective passholders can make, change, or cancel reservations using the link above/below.

Advance reservations are not required for any 50%-off lift tickets. Passholders are eligible to receive 50%-off lift tickets using a direct-to-lift auto-charge function. That function may be added to their account when making the initial reservation, or at the Ticket Windows/Basecamp Office upon arrival.

Upon completion of the reservation process, the Mountain Collective physical pass will be automatically loaded with the selected dates. It will also be loaded with any auto-charge functions that may be selected, including additional 50%-off days and/or Tram Access.

If the passholder has not received their Mountain Collective physical pass prior to visiting Big Sky Resort, please visit the Ticket Windows or Basecamp office to receive a Big Sky specific RFID Sky Card upon arrival. This card will only be valid at Big Sky Resort.

Please note: Lone Peak Tram access is NOT included with your Mountain Collective Pass. Access to high-alpine terrain via the Lone Peak Tram will require a credit card auto-charge add-on to your Mountain Collective pass. You may add the Tram auto-charge option to your Mountain Collective Pass when you make your reservations online or at the ticket windows/Basecamp office upon arrival. For more information on Tram Access at Big Sky Resort, visit our Tram FAQs.

Chamonix

Note that your Mountain Collective physical pass will not work at Chamonix. To redeem your days at Chamonix, you must bring your Mountain Collective purchase confirmation email that lists your MCP ID to redeem your Chamonix lift tickets at Central Cash Desk, 35; place de la Mer de Glace, 74400 - CHAMONIX MONT-BLANC.

Updated Operations Info

Coronet Peak + The Remarkables

Note that your Mountain Collective physical pass will not work at Coronet Peak or the Remarkables. Please present a photo ID with your Mountain Collective purchase confirmation email that includes your MCP ID, which is required, to collect your included days.

For guests who have nominated either Coronet Peak or The Remarkables for their additional days, please provide proof (of nomination) at time of NZSki pass issue.

For guests who are not Mountain Collective pass holders but hold 23/24 season passes from a Mountain Collective resort, we require a copy of your resort pass and your photo ID to ensure your eligibility to receive 50%-off day tickets.

Although Mt. Hutt (MH) is not officially a Mountain Collective partner, we honor this to avoid confusion for Mountain Collective pass holders. Please pick-up your passes at Mt. Hutt in Queenstown.

Grand Targhee Resort

If you have not received or forgot your Mountain Collective pass, please bring your Mountain Collective purchase confirmation email that lists your MCP ID and photo ID to the Ticket Booth or Activity Center. You will need to purchase a Targhee Card for $5. This card will only be valid at Grand Targhee and can be reloaded with
additional 50% off lift ticket purchases.

For instructions on how to purchase 50% off tickets, CLICK HERE.

Jackson Hole Mountain Resort

Advance Reservations Required

Passholders must make a reservation for their complimentary and/or their 50%-off lift tickets for the specific dates they plan to ride at Jackson Hole Mountain Resort. Passholders can make, modify or cancel reservations via our online store. We ask that cancellations be made as far in advance as possible but no later than 11am MST the day of your scheduled reservation.

Cancellation of your reservation after your pass has been scanned is a violation of the reservation policy.

If you have your Mountain physical pass, you can go straight to the lifts after you’ve made your reservation. If you don’t have your physical Mountain Collective physical pass, stop by the Tickets & Guest Service Center below the Tram dock to have a JCard issued to you. You will be asked to present a valid ID and your MCP ID listed on your Mountain Collective order email confirmation.For any questions or concerns, please EMAIL US or call 1-844-854-0136.

Lake Louise

If you received a Mountain Collective pass via post, you can go directly to the chairlift with your pass. Otherwise, please present your pass confirmation with barcode and photo ID at the SkiBig3 Adventure Hub at 114 Banff Ave. or any ticket window in-resort. Reservations are NOT required.

Le Massif de Charlevoix

Note: your physical pass will not work at Le Massif de Charlevoix.

Get out on the slopes faster by making an advance reservation with Le Massif de Charlevoix. Please email mountaincollective@lemassif.com at least 72 hours before your visit and indicate the date(s) of your visit. We will confirm your reservation by email and have your tickets waiting for you at the Mountain Collective ticket counter at the ticket office located at the top of the mountain. Please bring your Mountain Collective purchase confirmation email with MCP ID and a photo ID for verification.

If you haven’t made an advance reservation: please bring your Mountain Collective email confirmation MCP ID and a photo ID to pick-up your lift ticket at the Mountain Collective ticket counter at the ticket office located at the top of the mountain.

Important note: your lift ticket will be active for the number of days you request. If the second day is not used during the same stay, you will need to again check-in at the Mountain Collective counter as you did on your first visit to receive your second (or third) day that is included with your Mountain Collective pass.

For 50%-off days: please bring your Mountain Collective email confirmation with barcode, a photo ID and your lift card issued by Le Massif to the Mountain Collective ticket counter in order to charge your additional days.

Veuillez prendre note que votre carte d’abonnement Mountain Collective ne fonctionnera pas pour acheter vos billets au Massif de Charlevoix. Partez plus rapidement sur les pistes en faisant une réservation à l’avance auprès du Massif de Charlevoix. Veuillez envoyer un courriel à mountaincollective@lemassif.com au moins 72 heures avant votre visite en indiquant la date de votre visite. Nous confirmerons votre réservation par courriel et vos billets vous attendront à la billetterie de Mountain Collective, située au sommet de la montagne. Veuillez apporter votre confirmation par courriel de Mountain Collective avec le MCP ID et une pièce d’identité avec photo pour vérification.

Si vous n’avez pas fait de réservation à l’avance : veuillez apporter votre confirmation par courriel de Mountain Collective avec le MCP ID et une pièce d’identité avec photo pour récupérer votre billet de remontée à la billetterie de Mountain Collective, située au sommet de la montagne.
Remarque importante: votre billet de remontée sera actif pour le nombre de jours que vous demandez. Si la deuxième journée n’est pas utilisée au cours du même séjour, vous devrez vous enregistrer à nouveau au comptoir de Mountain Collective comme vous l’avez fait lors de votre première visite pour recevoir votre deuxième (ou troisième) journée qui est incluse dans votre abonnement de Mountain Collective.
Pour les journées à 50% de rabais : veuillez apporter votre confirmation par courriel de Mountain Collective avec le MCP ID, une pièce d’identité avec photo et votre carte de remontée émise par Le Massif à la billetterie de Mountain Collective afin de charger vos journées supplémentaires.

Marmot Basin

If you don’t have your Mountain Collective physical pass, you can still skip the ticket lines and head directly to the lifts. Visit our ONLINE STORE, enter your Mountain Collective “MCP ID” (starting with MCP…, as found in your email confirmation), and we’ll have your RFID Card ready for pick-up at our mobile pick-up boxes located at the Caribou Chalet. Be sure to have your email confirmation ready when you arrive.

For your 50%-off days, please visit our online store and purchase your discounted days. These will automatically be loaded to your physical pass/RFID media card, so you can go directly to the lifts after your purchase!

Alternatively, please visit our ticket windows with your Mountain Collective-emailed order confirmation that lists your MCP ID for your daily lift ticket.

Questions or concerns? Give us a call at 1-866-952-3816.

Mt Buller

Please visit the Village Ticket Office with photo ID and your Mountain Collective order confirmation email that lists your MCP ID, which is required, to collect your included days. Note that your Mountain Collective physical pass will not work at Mt. Buller unless and until activated at their ticket window.

Once included days have been collected and used, additional days at 50%- off the in-resort rate of single day lift passes will be available for purchase for Mountain Collective Pass Holders over the counter, or via the Mt Buller eStore click here: (login required).

Niseko United

Note that your Mountain Collective physical pass will not work at Niseko United. Please bring a printout of your Mountain Collective order confirmation email and a photo ID to select Lift Ticket counters across the Niseko United resort. More information on where to pick up your passes can be found on our website - www.niseko.ne.jp

Panorama Mountain Resort

If you don’t have your Mountain Collective physical pass, and/or you would like to purchase 50%-off lift tickets, please bring a printout of your Mountain Collective purchase confirmation email that lists your MCP ID and a photo ID to an outside ticket window at the Ski Tip Lodge.

Revelstoke Mountain Resort

If you don’t have your Mountain Collective physical pass, and/or you would like to purchase 50%-off lift tickets, please present your Mountain Collective purchase confirmation email that lists your MCP ID and your photo ID at any ticket window.

Snowbasin

If you don’t have your Mountain Collective physical pass, and/or you would like to purchase 50%-off lift tickets, please bring a printout of your Mountain Collective purchase confirmation with MCP ID and your photo ID to the Tickets & Passes Yurt on Earl's Plaza to redeem.

Snowbird

If you don’t have your Mountain Collective physical pass, and/or you would like to purchase 50%-off lift tickets, please bring a printout of your Mountain Collective purchase confirmation with MCP ID and your photo ID to any ticket window.

Sugar Bowl

If you don’t have your Mountain Collective physical pass, and/or you would like to purchase 50%-off lift tickets, Mountain Collective passes may be picked up at the Judah Lodge ticket windows between 9:00 a.m. and 4:00 p.m. daily. For ease, please present your Mountain Collective purchase confirmation email that lists your MCP ID.

Sugarloaf

If you don’t have your Mountain Collective physical pass, and/or you would like to purchase 50%-off lift tickets, please visit the base lodge ticket windows between 8:00 a.m. and 4:00 p.m. daily. For ease, please present your Mountain Collective confirmation with MCP ID.

Sun Peaks Resort

If you don’t have your Mountain Collective physical pass, please bring your Mountain Collective purchase confirmation email that lists your MCP ID and a photo ID to Guest Services (located in the Village Day Lodge). Additional 50%-off day lift tickets can be purchased via our online store by either finding your account, logging in or creating a new account, or otherwise please visit our ticket sales locations for your purchase.

Sun Valley

If you don’t have your Mountain Collective physical pass, and/or you would like to purchase 50%-off lift tickets, please present your Mountain Collective purchase confirmation email that lists your MCP ID and your photo ID to any ticket window at River Run, Warm Springs or Dollar Mountain. You may also pick-up your lift tickets at the Guest Center in the Sun Valley Village. For questions: lifttickets@sunvalley.com

Taos Ski Valley

If you don’t have your Mountain Collective physical pass, and/or you would like to purchase 50%-off lift tickets, please present your Mountain Collective barcode and ID to an agent in the Lake Fork Ticket Office. To purchase additional days at 50% off the walk-up ticket rate, you may buy on-site at the Ticket Office or call 844.264.8794 after receiving your pass.

Valle Nevado

Please visit our website for more information.