arapahoe basin / co / usa
Pass Pickup
Bring a printout of your purchase confirmation or present the message with voucher barcode on your smartphone along with a photo ID to any ticket window or season pass office. See below for pick up procedures at each destination.
Alta Ski Area
Bring your purchase confirmation email and a photo ID to any ticket window. Additional questions, please call the number below.
Updated Operations Info
Parking reservations are required for weekends and holidays at Alta. Click here to learn more.
1-801-359-1078
Arapahoe Basin
Mountain Collective Passes may be picked up at one of our outside ticket windows between 8:00 a.m. and 4:00 p.m. daily.
888-Arapaho (272-7246)
Aspen Snowmass
2022-2023 Reservation Info
Mountain Collective Passholders are required to make reservations online to ski and ride at Aspen Snowmass for the 2022-2023 season. Reservations can be made at any time prior to 9am on the day that you plan to ski, so long as spots are still available, and must be modified or cancelled online by that time.
To reserve your days: First, log into your Mountain Collective account to retrieve your voucher ID. Vouchers begin with MCP followed by a series of numbers (example: MCPXXXXXXXX). Then, view full instructions and follow the prompts through Aspen Snowmass here.You can make, modify, or cancel reservations (modifications and cancellations can be made before 9am the day of your reservation).
Note: If you were incorrectly charged for a 50% off day ticket, please email contactus@aspensnowmass.com or call the phone # listed below.
1-855-238-3511
Banff Sunshine
If you received a SkiBig3/Mountain Collective pass via post, you can go directly to the chairlift with your pass. Otherwise, please present your pass confirmation with barcode and photo ID at the SkiBig3 Adventure Hub at 114 Banff Ave. or any ticket window in-resort. Reservations are NOT required.
1-844-754-2443
Big Sky Resort
Mountain Collective passholders need to make a reservation to use their days at Big Sky. Days may fill up, so make your reservations early for the best availability. Lone Peak Tram access can be added to your Mountain Collective pass online. Learn More
You may access our online redemption and reservations system through our ONLINE STORE. You can pick up your preloaded RFID Sky Card at one of our Sky Card Express Boxes conveniently located around the resort. You may also visit our ticket windows or Basecamp Office to pick up your Sky Card. Please view your Big Sky Resort confirmation letter for more details after you reserve your days.
Lone Peak Tram access WILL NOT be included in your Mountain Collective Pass. Access to high-alpine terrain via the Lone Peak Tram will require a credit card auto-charge add-on to your pass. You may add the Tram auto-charge option when you redeem your Mountain Collective Pass online or at the ticket windows. Please find further information here: Lone Peak Tram FAQs.
Note: If you were incorrectly charged for a 50% off day ticket, please email mountianservices@bigskyresort.com or call the phone # listed below.
1-855-679-0281
Chamonix
To redeem your days at Chamonix you must bring your printed voucher/confirmation of your Mountain Collective Pass purchase. Redeem at Central Cash Desk, 35; place de la Mer de Glace, 74400 - CHAMONIX MONT-BLANC.
Updated Operations Info
Coronet Peak + The Remarkables
MC guests will need to present proof of purchase including the barcode verifying their status as Mountain Collective Pass holders for 2023.
For guests who have nominated either Coronet Peak or The Remarkables for their additional days please provide proof (of nomination) at time of NZSki pass issue.
For guests who are not MC pass holders but hold 2023 season passes from a MC resort, we require a copy of your resort pass and your photo ID to ensure your eligibility to receive 50% off day passes.
Although Mt. Hutt (MH) is not officially a MC partner, we honor this to avoid confusion for MC guests. Please pick up their your passes to Mt. Hutt in Queenstown.
64-3-450-1970
Grand Targhee Resort
We encourage you to skip the ticket lines, and in advance of your visit, please redeem your free Mountain Collective days online. FOR FULL INSTRUCTIONS AND HOW TO REDEEM ONLINE, CLICK HERE.
Or you can redeem your Mountain Collective free days at the Activity Center or Ticket Booth.
(307) 353-2300
Jackson Hole Mountain Resort
Passholders must make a reservation for the specific dates they plan to ski/snowboard at Jackson Hole Mountain Resort. Passholders can make, modify or cancel reservations via our online store. We ask that cancellations be made no later than the day before your scheduled reservation.
Cancellation of your reservation after your pass has been scanned is a violation of the reservation policy.
Your tickets will be available for pick up at the season pass office. Please remember to bring identification if you are picking tickets up. If you would like to have your Mountain Collective Pass fulfilled before your arrival at JHMR, call 1-844-854-0136 or EMAIL US.
Note: If you were incorrectly charged for a 50% off day ticket, please call the phone # listed below.
1-844-854-0136
Lake Louise
If you received a Mountain Collective pass via post, you can go directly to the chairlift with your pass. Otherwise, please present your pass confirmation with barcode and photo ID at the SkiBig3 Adventure Hub at 114 Banff Ave. or any ticket window in-resort. Reservations are NOT required.
1-844-754-2443
Le Massif de Charlevoix
LE MASSIF
Get out on the slopes faster by making an advance reservation with Le Massif de Charlevoix. Please email mountaincollective@lemassif.com at least 72 hours before your visit indicate the date of your visit. We will confirm your reservation by email and have your tickets waiting for you at the Mountain Collective ticket counter at the ticket office located at the top of the mountain. Please bring your Mountain Collective email confirmation with barcode and a photo ID for verification.
If you haven’t made an advance reservation: please bring your Mountain Collective email confirmation with barcode and a photo ID to pick-up your lift ticket at the Mountain Collective ticket counter at the ticket office located at the top of the mountain.
Important note: your lift ticket will be active for the number of days you request. If the second day is not used during the same stay, you will need to again check in at the Mountain Collective counter as you did on your first visit to receive your second (or third) day that is included with your Mountain Collective pass.
For 50%-off days: please bring your Mountain Collective email confirmation with barcode, a photo ID and your lift card issued by Le Massif to the Mountain Collective ticket counter in order to charge your additional days.
Partez plus rapidement sur les pistes en faisant une réservation à l’avance auprès du Massif de Charlevoix. Veuillez envoyer un courriel à mountaincollective@lemassif.com au moins 72 heures avant votre visite en indiquant la date de votre visite. Nous confirmerons votre réservation par courriel et vos billets vous attendront à la billetterie de Mountain Collective, située au sommet de la montagne. Veuillez apporter votre confirmation par courriel de Mountain Collective avec le code-barres et une pièce d’identité avec photo pour vérification.
Si vous n’avez pas fait de réservation à l’avance : veuillez apporter votre confirmation par courriel de Mountain Collective avec le code à barres et une pièce d’identité avec photo pour récupérer votre billet de remontée à la billetterie de Mountain Collective, située au sommet de la montagne.
Remarque importante : votre billet de remontée sera actif pour le nombre de jours que vous demandez. Si la deuxième journée n’est pas utilisée au cours du même séjour, vous devrez vous enregistrer à nouveau au comptoir de Mountain Collective comme vous l’avez fait lors de votre première visite pour recevoir votre deuxième (ou troisième) journée qui est incluse dans votre abonnement de Mountain Collective.
Pour les journées à 50 % de rabais : veuillez apporter votre confirmation par courriel de Mountain Collective avec code à barres, une pièce d’identité avec photo et votre carte de remontée émise par Le Massif à la billetterie de Mountain Collective afin de charger vos journées supplémentaires.
1 877 536-2774
Marmot Basin
Want to skip the ticket lines and head directly to the lifts? Visit our ONLINE STORE, enter your Mountain Collective barcode ID (starting with MCP2223…) and have your RFID Card waiting for you at our pick-up boxes located at the Caribou Chalet. For your 50%-off days, you can pre-load your discounted days to your customer profile online and go directly to the lifts all season long!
Alternatively, please visit our ticket windows with your Mountain Collective email confirmation and barcode for your daily lift ticket.
Mt Buller
Please visit the Village Ticket Office with photo ID and your Mountain Collective email confirmation that includes your MCP ID, which is required, to collect your included days.
Once included days have been collected and used, additional days at 50%- off the in-resort rate of single day lift passes will be available for purchase for Mountain Collective Pass Holders over the counter, or via the Mt Buller eStore click here: (login required).
Niseko United
Please bring a printout of your order confirmation and a photo ID to select Lift Ticket counters across the Niseko United resort. More information on where to pick up your passes can be found on our website - www.niseko.ne.jp
Panorama Mountain Resort
On your first day, please bring a printout of your purchase confirmation (with barcode) and photo identification to an outside ticket window at the Ski Tip Lodge.
1-800-663-2929
Revelstoke Mountain Resort
Please present your Mountain Collective email confirmation with barcode and your photo ID at any ticket window.1-866-373-4754
Snowbasin
Bring your Mountain Collective barcode receipt to the Tickets & Passes Yurt on Earl's Plaza to redeem.
888-437-5488
Snowbird
Mountain Collective pass holders can pick up passes at any ticket window. Additional 50% off tickets may be purchased at ticket windows.
1-801-933-2215
Sugarloaf
Mountain Collective passes may be picked up at the Judah Lodge ticket windows between 9:00 a.m. and 4:00 p.m. daily. For ease, please present your Mountain Collective confirmation with barcode.
1-800-843-5623
Sun Peaks Resort
Please bring your Mountain Collective purchase confirmation email and a photo ID to Guest Services (located in the Village Day Lodge) or email us at guestservices@sunpeaksresort.com to set up your 2 (or 3) included days.
250-578-5474
Sun Valley
Please present your Mountain Collective email confirmation with barcode and your photo ID at any ticket window at River Run, Warm Springs or Dollar Mountain. You may also pick-up your pass at the Guest Center in the Sun Valley Village. For questions: lifttickets@sunvalley.com
208-622-6136